Frequently Asked Questions

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Nope! It is not necessary for you to be present. In fact, the majority of our customers are not at home while we clean. You can leave a spare key for us that we will keep in a lock box or provide a garage/door code. 

Nope, pets are a part of the family, so we clean up after them as well! During service, we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy. 

We only use products with non-toxic ingredients, which reduces chemicals on surfaces and in your air, keeping your family safe and healthy.   

We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.